Wired Up Brothers LLC is a generator maintenance and retail service company based in Speedwell, VA. We can be reached at (276) 620-8227 or [email protected].
We collect the following information when you submit a booking request or are onboarded by our staff:
We do not collect, store, or process payment card information. All payments are handled directly by Stripe, a PCI-compliant third-party payment processor. Your card details are entered on Stripe's secure, hosted checkout page and never transmitted to or stored on our servers. We receive only a payment confirmation — we have no access to your card number, expiration date, or CVV at any point.
Your information is used solely to provide and manage your generator maintenance service:
If you provide a phone number, you may receive service-related text messages from Wired Up Brothers LLC, including appointment confirmations, technician en-route alerts, and service completion notices. Message and data rates may apply. Message frequency varies, typically 4–7 messages per service appointment. Reply STOP to opt out. Reply HELP for help or call (276) 620-8227.
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your information is not shared with any outside organization except as strictly necessary to deliver your service (e.g., payment processing through Stripe). We do not use your information for any purpose other than providing generator maintenance services.
All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We retain your service records for as long as you remain an active customer and for a reasonable period thereafter for warranty, billing, and legal purposes. You may request deletion of your information by contacting us directly at (276) 620-8227.
We take reasonable precautions to protect your information. Our website uses HTTPS encryption. Sensitive credentials are stored securely and are never exposed through our web interface.
Our services are not directed at children under 13. We do not knowingly collect information from children.
We may update this privacy policy from time to time. The current version is always available at this URL. Continued use of our services after a change constitutes acceptance of the updated policy.
Questions about this policy? Contact us at (276) 620-8227 or [email protected].