By checking the unattended access box, you authorize Wired Up Brothers LLC and its technicians to access your property and perform annual generator maintenance without your presence. You confirm that safe access to the generator will be available at the scheduled arrival time.
You agree to ensure the following before the technician arrives:
If a technician arrives at the scheduled time and cannot safely access the generator — locked gate with no code provided, no pathway, unsafe conditions, or similar — the visit may be counted as a no-access call. A trip charge may apply and the service may be rescheduled to the next available route day. The scheduling deposit is not refunded in a no-access situation.
Wired Up Brothers LLC is not responsible for pre-existing conditions, defects, or failures in your generator, transfer switch, fuel system, or related equipment that are discovered during or after service. We will inform you of any issues found and provide a quote for additional work. No repair work beyond the standard annual maintenance is performed without your explicit approval.
Wired Up Brothers LLC's liability for any claim arising from services performed is limited to the amount paid for the specific service engagement. We are not liable for indirect, incidental, or consequential damages, including but not limited to power outages, equipment failure after service, or losses resulting from a generator not functioning as expected.
You agree to indemnify and hold harmless Wired Up Brothers LLC and its technicians from any claims, damages, or costs arising from: inaccurate access information provided by you, pre-existing equipment defects, or your failure to maintain safe site conditions.
We reserve the right to reschedule any service visit due to severe weather, unsafe site conditions, or emergencies without liability. Your deposit rolls forward to the rescheduled date.
Also see: Terms & Service Policy for deposit, cancellation, and pricing terms.